We tackle the big things that our competitors won’t to make things fairer, squarer and better for you by ripping up the rule book.
Use your device abroad at no extra cost
Use your call, text and data allowance abroad without paying a penny more in 16 countries with Feel At Home. With Spain and New Zealand being added in April.
Free 0800 calls
Calls to 0800 numbers are free on all new Pay Monthly plans. And calls to 084 and 087 numbers cost just 5p per minute.
4G at no extra cost
Everyone should enjoy the amazing benefits of superfast 4G which is why we’ve made it available to everyone at no extra cost.
No nasty Pay Monthly price hikes
Unlike other networks you won’t suffer from mid-contract price hikes because the price you pay when you sign a contract will remain unchanged throughout the duration of your agreement.
All our phones are now unlocked
Every phone we sell now comes unlocked and older devices can be unlocked for free in store, or by contacting customer services.
By turning your phone into a personal Wi-Fi hotspot you can share your data with your tablet and other devices. Find out more.
Low Pay As You Go rates that never expire
No one likes spending more on bundles and extras, so we’ve made our Pay As You Go rates considerably lower than our competitors (3p per min, 2p per text, 1p per MB). And better yet they don't expire after 30 days.
Our network now covers 97% of the UK for calls, texts and mobile internet. And we’re rolling out our 4G network at a rapid pace is set to reach 98% of the population by the end of 2015.
Use the coverage checker to check our coverage in your area.
We’ve now introduced Three InTouch to help those who should ever find themselves in an a problem area.
Our clever free app (for Android and iOS) enables you to send and receive texts and messages over WiFi.
Free Express Delivery
Phones, Tablets & MIFI
We offer free next day delivery on phones, tablets and MIFI devices ordered before 4pm. Orders placed after 4pm will be delivered in 2 working days.
SIMs & Dongles
These are delivered to your home address within 1-3 working days by Royal Mail and the good news is you will not need to wait in to sign for these.
Order online, deliver to store
So you don’t have to stay at home for your brand new phone to be delivered you can now order online and get your device delivered to a Three Store of your choice for free.
If you place your order before 4pm, your order will be available for collection in store the next working day.
Same day delivery
Same day delivery is now available anywhere in central London if you order an iPhone 6 or a Samsung Galaxy S5. Find out more.
14 Day Money Back Guarantee
Any new and unused device or accessory bought online can be returned for an exchange or refund within 14 days of purchase.
Contact our returns team on 0333 300 0330.
Please try to ensure you keep your Delivery Note and any collection receipts.
For more on returns and refunds please read our full refunds and returns policy.
Your first bill
You will be available to view your first bill in 7-10 days.
Then in 19 days time we'll take your first payment by Direct Debit, so please ensure you have sufficient cleared funds in your bank account at this time
Please note that the first bill you receive will be higher than your usual monthly charge as we charge you for a month and up to 8 days.